Saturday, May 15, 2010

Ok, well Geek Squad Sucks

So last week our Toshiba laptop broke. The battery couldn’t be charged any more so, because Adam bought the insurance on it two years ago, we brought it into Best Buy to get it fixed.



So we walk in, go to the Geek Squad desk and started talking to someone. The guy tells us yes it can be fixed, but he recommended that we back everything up before we send it out. So we were like ok, that should be covered in the insurance because Adam paid $265 just for 3 years or coverage.


But sadly, no. The man at the counter begins telling me for 2 DVDs worth of data, it was $100! What the hell!!! Also for unlimited DVDs it is $150!!! WTF BEST BUY AND GEEK SQUAD YOU SUCK!


Our laptop is a 250GB HDD, so it would have costs $150 more that day if we backed it up.


So my boyfriend just decided to just rip out the hard drive (HDD) and then bring it back and get it fixed, for free (on the day of bringing it in).

Three days later we brought it in, no hard drive, and the guy said it would take a week.



Well Geek Squad, it’s been a week, we are waiting haha.

Anyway we are going to continue to keep up with this blog, even though we now have no computer.

So keep to checking back, we promise you won’t be disappointed!

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